Zoho Corporation Brasil Tecnologia Ltda. — Full Product Suite

Everything your business needs,
Zoho has it.

More than 60 enterprise-grade applications — affordable, deeply integrated, and built from the ground up by a company that believes your data belongs to you alone. From a two-person startup to a sprawling multinational, our platform scales with ambition.

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100M+
Users worldwide trusting
Zoho products daily
150+
Countries where Zoho
software is actively used
15K+
Employees across
global offices
27+
Years building and
shipping software
60+
Individual products
across the full suite
Customer Relationship Management

Zoho CRM — A complete platform for every customer-facing team

Zoho CRM gives your sales, marketing, and support teams a single, authoritative view of every customer interaction. Pipeline tracking, intelligent lead scoring, workflow automation, and AI-powered sales forecasting — all in one place, with no per-feature add-on pricing. Whether you run a 5-person inside sales team or a 500-seat enterprise operation, Zoho CRM adapts to how your business actually works.

  • Lead & deal management Capture, qualify, and move leads through fully customizable pipeline stages. Automatic deduplication and enrichment keep your data clean without manual effort.
  • Omnichannel engagement Reach customers via email, phone, live chat, social media, and WhatsApp — all tracked inside a single contact timeline.
  • Zia AI assistant Predictive lead scoring, sentiment analysis on incoming emails, anomaly detection in sales data, and next-best-action suggestions — powered by Zoho's proprietary AI engine.
  • Advanced analytics & dashboards Pre-built sales performance dashboards alongside a flexible canvas builder — share real-time reports with leadership in seconds, not days.
  • Deep integrations Native connectors for Zoho Books, Zoho Desk, Google Workspace, Microsoft 365, Salesforce migration tools, and 800+ third-party apps via Zoho Flow.
Business outcome Sales teams using Zoho CRM report shorter deal cycles, higher rep adoption rates versus legacy platforms, and dramatically reduced total cost of ownership — because there is no separate licencing fee for analytics, telephony, or marketing automation modules.
Business Email Hosting

Zoho Mail — Secure email your organisation can trust, ad-free

Zoho Mail is enterprise email hosting built entirely around privacy. We do not scan your messages to serve advertising. We do not sell behavioural signals to data brokers. Your email is your business — we provide the infrastructure, security, and uptime to keep it running reliably, at a cost significantly below comparable Microsoft 365 or Google Workspace plans.

  • Custom domain & multi-domain hosting Map your company domain (or multiple domains) to Zoho Mail in minutes. Full SPF, DKIM, and DMARC support for maximum deliverability.
  • Granular security controls S/MIME encryption, two-factor authentication, IP-based access restrictions, and audit logs give IT administrators complete visibility over who accesses what, and when.
  • Streams & collaboration tools Built-in team channels, task boards, notes, and bookmarks sit alongside the inbox — reducing dependency on third-party messaging apps without changing your email address.
  • eDiscovery & compliance Configurable retention policies, legal holds, and full-text search across archived mail — essential for regulated industries including finance, healthcare, and legal services.
Business outcome Organisations migrating to Zoho Mail routinely cut email infrastructure costs by 40–60% while gaining stronger data-sovereignty controls, particularly valuable for Brazilian companies navigating LGPD compliance requirements.
Accounting & Finance

Zoho Books — Advanced accounting built for growing businesses

Zoho Books is a full-featured, cloud-based accounting platform designed for companies that have outgrown spreadsheets and basic invoicing tools, but don't want to pay for the complexity — or the consultants — that legacy ERP systems demand. From multi-currency invoicing to automated bank reconciliation and GST/tax compliance reporting, Zoho Books handles the financial operations of businesses across manufacturing, services, retail, and e-commerce.

  • Invoicing & accounts receivable Create professional branded invoices with automated payment reminders, recurring billing schedules, and real-time payment tracking. Accept online payments via multiple gateways.
  • Expense management & purchase orders Capture receipts via mobile, route expenses through approval workflows, and convert approved purchase orders directly into bills — eliminating double data entry.
  • Bank reconciliation & cashflow Connect your business bank accounts for automated transaction matching. Cash flow statements update in real time, giving finance teams an always-current picture of liquidity.
  • Multi-currency & international operations Transact in over 180 currencies with live exchange rate updates. Ideal for exporters, importers, and businesses with cross-border subsidiaries.
  • Tax compliance & reporting Pre-configured tax rules for Brazilian fiscal requirements. Generate balance sheets, P&L statements, and tax summary reports with one click — audit-ready at any moment.
Business outcome Finance teams using Zoho Books reduce month-end close time by an average of 3–5 days and eliminate the majority of manual reconciliation tasks, freeing staff for higher-value analysis and strategic planning.
Human Resources Management

Zoho People — Organise, automate, and simplify every HR process

Human resources management shouldn't require a dedicated IT team and a six-figure implementation project. Zoho People brings employee records, time tracking, leave management, performance reviews, and learning programmes into a single coherent system — one that HR managers can configure themselves, without writing a line of code.

  • Centralised employee records Maintain a complete, auditable employee file — contracts, certificates, emergency contacts, role history, and custom fields. The built-in org chart updates automatically as your structure evolves.
  • Attendance, timesheets & leave Geo-fenced clock-in via mobile, shift scheduling, overtime calculations, and leave type configuration with approval chains. Integrates directly with Zoho Payroll for Brazil-compliant payroll runs.
  • Performance management Goal-setting frameworks (OKR and KRA support), 360-degree feedback collection, continuous review cycles, and competency-based appraisal templates — all in one workflow.
  • Learning Management System (LMS) Create internal training courses, assign them by role or department, track completion rates, and issue digital certificates — building a culture of development without a separate eLearning platform.
  • HR analytics Attrition risk indicators, headcount trend reports, diversity metrics, and productivity dashboards give HR leadership the insight to make proactive workforce decisions.
Business outcome HR teams report a significant reduction in administrative overhead after moving to Zoho People — particularly around leave request handling and onboarding paperwork — allowing HR business partners to spend more time on retention strategy and talent development.
Customer Support & Help Desk

Zoho Desk — Deliver excellent customer support, at scale

Support teams shouldn't spend their day wrestling with disconnected tools, re-explaining context to customers, or manually triaging inboxes. Zoho Desk brings every customer conversation — regardless of channel — into a structured ticketing system with context, history, and intelligent routing built in. Zia, Zoho's AI assistant, handles routine queries autonomously and ensures agents focus on issues that genuinely require human judgement.

  • Multi-channel ticketing hub Email, phone, live chat, social media, WhatsApp, and web forms all feed into a single unified ticket queue. Agents see the full conversation thread and customer record without switching tabs.
  • Zia AI for support Automatic ticket categorisation and priority assignment, response suggestions drawn from your knowledge base, and anomaly alerts when ticket volume spikes unexpectedly — reducing time-to-resolution without adding headcount.
  • Self-service knowledge base Build a branded, SEO-optimised help centre with articles, FAQs, and community forums. Deflect repetitive queries before they reach your agents and empower customers to find answers on their own schedule.
  • SLA management & escalation rules Define response and resolution time targets by ticket priority and customer tier. Automated escalations and breach warnings ensure commitments are honoured even at high volumes.
  • CSAT & support analytics Customer satisfaction surveys fire automatically at ticket close. Aggregate reports by agent, team, product, or channel — giving support managers the data to coach effectively and justify headcount decisions.
Business outcome Companies deploying Zoho Desk typically see first-response times fall by 30–50% within the first quarter, driven primarily by intelligent auto-assignment and Zia-powered response suggestions — all without increasing support team size.